This Privacy Notice explains how Island Bridge Logistics collects, uses, stores, and shares information in connection with our website, carrier applications, communications, and carrier-support services.
We may collect information you provide directly to us, including your name, company or carrier name, email address, phone number, messages, MC number, USDOT number, authority information, insurance status, equipment details, operating areas, dispatch preferences, load-source information, and other information you choose to provide in an inquiry or carrier application.
Carrier applications may also include information about truck type and count, payload, equipment, home base, operating radius, preferred lanes, states to avoid, deadhead preferences, availability, rate preferences, current dispatch setup, operating restrictions, and your responses to application acknowledgments.
When you use our website, our systems and service providers may automatically process technical information such as IP address, browser and device information, request timestamps, security events, and similar server or network data used to operate, secure, diagnose, and improve the website and related systems.
While completing the carrier application, an unfinished draft may be stored locally in your browser so you can continue the application. This browser-stored draft is removed after a successful submission where supported. You can also clear locally stored website data through your browser settings.
We may use information to respond to inquiries, review and process carrier applications, verify carrier and operating information, determine service readiness, communicate about potential or active carrier-support relationships, provide dispatch and administrative support under applicable agreements, maintain operational records, protect our systems, improve our services, and comply with legal or regulatory obligations.
If you provide contact information or authorize us to contact you, we may communicate with you by email, telephone, or text message regarding your inquiry, carrier application, service relationship, or related operational matters. Message and data rates may apply where applicable. Consent to receive communications does not create a carrier-dispatch relationship by itself.
We may use third-party service providers to support website hosting, security, communications, email delivery, telephony, data storage, artificial-intelligence-assisted workflows, and other business operations. These providers may process information on our behalf as needed to provide their services or as otherwise permitted by law and their applicable agreements.
We do not sell personal information. We may disclose information to service providers, professional advisers, regulators, law enforcement, or other parties when reasonably necessary to operate our business, provide requested services, protect rights or safety, comply with law, or carry out an authorized carrier-support relationship.
Some information we collect relates to motor carriers, businesses, operating authority, equipment, and commercial operations rather than an individual acting in a personal capacity. We nevertheless handle information submitted through our systems in accordance with this Notice and our operational safeguards.
We retain information for as long as reasonably necessary for the purposes described in this Notice, including inquiry handling, application review, active service relationships, operational records, legal obligations, dispute resolution, security, and legitimate business needs. Retention periods may vary depending on the type of information and the nature of the relationship.
We use administrative, technical, and operational safeguards intended to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No website, network, transmission method, or storage system can be guaranteed to be completely secure.
You may choose not to provide optional information, although doing so may limit our ability to respond to a request or evaluate a carrier relationship. You may contact us to ask questions about information you have submitted or to request appropriate updates or corrections.
Our website and services are intended for businesses, motor carriers, owner-operators, and other commercial users. They are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13.
We may update this Privacy Notice from time to time to reflect changes in our services, technology, legal requirements, or business practices. The version posted on this page will be the current version.
Questions about this Privacy Notice may be sent to info@islandbridgehq.com.
Effective date: September 19, 2026